Questions & Support

FAQ & Contact

Answers to the questions we hear most. Can't find yours? Reach out directly below.

DSN is a volunteer-led initiative, founded by CoinDCX, building shared cyber safety infrastructure for India — free scam-detection tools, fraud intelligence sharing, law-enforcement support and industry standards.

Yes completely free, with no signup required. Paste a message, link, phone number or wallet address, or upload a screenshot, and you'll get a plain-language risk assessment in seconds.

We analyse what you paste to return a risk result. Before anything is stored, we strip personal details — names, phone numbers, emails, Aadhaar, PAN and bank accounts. Only the de-identified scam pattern is kept to improve detection. We don't sell submitted content or use it for ads.

Use the Scam Checker to confirm the pattern and get immediate next steps — it flags emergencies and surfaces prevention steps to stop further loss. For financial fraud, also file a complaint at cybercrime.gov.in or call the national cybercrime helpline 1930 as soon as possible.

Yes — the checker detects the language of what you paste and can analyze messages in Hindi and several other Indian languages, not just English.

DSN works with fintechs, banks, telecoms, insurers, CSR budgets and impact investors through financial, resource and technology partnerships. Fill out the partner interest form and our team will follow up.

DSN is built by a cross-functional volunteer team across engineering, research, policy and design. Check the open roles on our Volunteer page and apply through the volunteer form.

Still have a question?

Write to us directly, or reach out through volunteering and partnership channels.